First Name Last Name What type of service did you engage EPLC for? Estate PlanningMedicaidProbate/Trust AdministrationAturna Did we meet your goals & expectation? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied Were your needs met in a timely & efficient manner? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied What was your level of comfort with the EPLC process? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied Additional Comments: How satisfied were you with our professional manner? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied How satisfied were you with our knowledge & competency? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied How satisfied were you with our responsiveness? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied How satisfied were you with our communication? Was it clear and effective? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied Additional Comments: How satisfied were you with the accuracy of your documents? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied How satisfied were you with the presentation of your documents? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied How satisfied were you with the timeliness of your documents/meetings? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied Additional Comments: Did you find our costs reasonable? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied Did you find our costs to be worth their value? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied How satisfied were you with our fees overall? 4 – Very Satisfied3 – Satisfied2 – Dissatisfied1 – Very Dissatisfied Additional Comments: When I hired EPLC, what I expected was… What I got from EPLC was… What stands our for me from this experience is… I hired EPLC because… Would you like to recognize any particular team members? Would you recommend that others utilize EPLC? YesNoNo Answer Provided Would you be willing to serve as a reference? YesNoNo Answer Provided Any Additional Comments: May we use your feedback for testimonial purposes? YesNoNo Answer Provided
